LADWP to Hold Customer Service Saturday at Four Regional Customer Service Centers on November 14 from 9 a.m. to 1 p.m.
Workshops on LADWP’s Rates Request Scheduled for Crenshaw and Van Nuys Locations
|LOS ANGELES — The Los Angeles Department of Water and Power (LADWP) will hold Customer Service Saturday at four of its Customer Service Centers on November 14, 2015, from 9:00 a.m. to 1:00 p.m. Event locations are the Van Nuys, Watts, West Los Angeles and Crenshaw Customer Service Centers (CSC.) Locations of the CSCs are:
Van Nuys CSC
West Los Angeles CSC
Customers who attend Customer Service Saturday at any of the four locations can expect assistance from staff who are able to take payments, process service order requests, answer billing questions and resolve billing issues. There will be informational tables and displays with helpful information on LADWP programs and services available to customers, as well as sign-up materials.
As part of the November 2015 Customer Service Saturday, LADWP will host customer workshops at its Crenshaw and Van Nuys locations. This month’s topic is the Department’s rates request and the workshop at each location will commence at 10:00 a.m. Both workshops will be interactive to accommodate questions from attendees.
To learn more on the Department’s rates request, watch informative videos and sign up for email updates, please visit LADWP’s rates-specific website, www.MyLADWP.com.
LADWP will hold Customer Service Saturday each month in 2015 on the second Saturday of the month. Customers are encouraged to bookmark this page and check back regularly for the latest news on the next event.