HOW DO I FILE A CLAIM? 1. If applicable, contact your insurance company; they are your direct insurer. 2. Be specific about the incident: date, time, and location. 3. You must be able to substantiate your loss. Be practical and reasonable. 4. To document your claim send copies of: bills, cancelled checks, receipts, invoices, etc. […]
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Frequently Asked Questions: Business Customers and Facility Charges
What is a facility charge on a business customer’s utility bill? A facility charge, also called a capacity charge, is a monthly charge based on a customer’s highest electric use recorded over the previous twelve-month period. The rate varies depending on the size of their business and the type of service they require. This charge […]
LADWP in the Community Newsletter – August 2020
LADWP Solar Interconnection Fees Information and FAQs Summer 2020
On April 28, 2020, the Los Angeles Department of Water and Power (LADWP) received a letter from California Solar and Storage Association (CALSSA) that expressed concerns over solar interconnection fees. The information contained in the CALSSA letter was based on incorrect information, resulting in a misunderstanding within the local solar community and other stakeholders—customers that […]
LADWP in the Community Newsletter – July 2020
Remarks by Board of Water and Power Commission Vice President Cynthia McClain-Hill Regarding Executive Directive No. 27 by Mayor Eric Garcetti and Racial Equity at LADWP
(Remarks delivered on June 23, 2020)–Last Friday June 19th, was a day celebrated by African Americans and others across the nation celebrating the emancipation of those who had been enslaved in the United States. Specifically, it commemorates Union Army General Gordon Granger’s arrival in Galveston, Texas, June 19, 1865, to deliver the news that all slaves […]
