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Pacific Palisades Fires: Correcting Misinformation about LADWP’s Water System

STORM-RELATED POWER OUTAGE INFORMATION

February 28, 2014

STORM-RELATED POWER OUTAGE INFORMATION 
LOS ANGELES—The rain affecting the Southern California region has caused some power outages in the City of Los Angeles. As of 10 a.m., approximately 14,000 customers of LADWP’s 1.4 million electric customers are without power.  Crews are working throughout the City to restore power to customers as quickly and safely as possible, and will continue to work around the clock until all customers have been restored.

The following areas and neighborhoods have the highest number of customers impacted:

East Hollywood: 3190
Vermont Vista: 2798
Sawtelle: 2198
Echo Park: 1612
Canoga Park: 1536
Encino: 864
South Central: 739
Northridge: 615
Bel Air: 510
Valley Glen: 400
Hyde Park: 398
Winnetka: 197

LADWP offers the following tips for electrical safety during a storm:

Downed Power Lines

  • Never touch a downed or dangling wire or anyone or anything in contact with it. Always assume a downed line is still energized. 
  • Report any downed power lines immediately by calling the LADWP at 1-800-DIAL-DWP (1-800-342-5397). If you or someone else is in danger, call 911.
  • Allow access for uniformed LADWP crews, all of whom carry Department-issued identification cards, so they may service infrastructure in need of repair.
  • Don’t touch anyone in contact with a power source – you could be killed or seriously injured. Instead, turn off power at the control panel. Then call for help and tell them it’s an electrical injury.
  • If a power line falls on your car, stay in the car and wait for help. If you must get out, make sure you do not touch the metal parts of the car and the ground at the same time. The safest method is to open the door, stand on the door sill and jump free without touching the car.
  • Stay away from metal fences, such as a chain link fence – there may be a power line down and touching the fence somewhere beyond your sight.
  • If there is damage to the connection from the power pole to your house, you should go to the electrical box and turn off the main switch or shut off the fuse switch. Again, always assume electric lines are live.
  • In case of an electrical emergency, stay calm and think before you act. Don’t become a victim while trying to help others. Call 911.

If Your Power Goes Out

  • Stay calm.
  • Have a flashlight and extra batteries nearby. Don’t use candles in a power outage.
  • Turn off lights but leave one light turned on so you will know when your service is restored.
  • Turn off and unplug appliances and other electrical equipment. Unplug heat-producing items like irons and space heaters. This helps prevent circuit overloading, which could delay restoration of service.
  • Call LADWP and report your outage at 1-800-DIAL DWP (1-800-342-5397).

The next outage update will be posted at approximately 2 p.m.

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To email Customer Service :
www.ladwp.com/CustomerService

To report a power outage
or water main break
:
Call 1-800-DIAL-DWP (1-800-342-5397)

You may also go to www.ladwp.com/outages
to report a power outage.

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