LADWP reminds customers to be prepared
FEBRUARY 23, 2023 (LOS ANGELES) – In advance of a strong winter storm forecasted to hit the region, including in the Los Angeles Department of Water & Power (LADWP) service area, LADWP crews are ready to respond to potential power outages. The most frequent cause of power outages during heavy rain and wind storms is flying debris, such as tree branches and palm fronds that can make contact with, and damage, overhead power lines. Strong winds and heavy rain can also loosen the soil and uproot trees that can fall on power lines, resulting in power outages that may require coordination among multiple agencies to remove the tree, close affected roads and restore power.
LADWP recommends the following steps to take, ahead of the storm:
- Keep a flashlight and extra batteries nearby. Never use candles in a power outage or other emergency.
- Keep a fully charged cell phone on hand. During power outages, you may lose phone service and your cordless “land line” may also lose power.
- Sign up to receive community outage alerts in English or Spanish for up to three neighborhoods, via phone and/or email. Sign up at: ladwp.com/OutageAlert.
If power does go out, here are some steps to take:
- Report outages online at ladwp.com/outagesor by calling 1-800-DIAL-DWP (1-800-342-5397)
- Switch off all lights, except for one, so you will know when your power has been restored.
- Keep your refrigerator closed to keep food cold.
- Check on vulnerable friends and neighbors to make sure they are safe.
In addition to outage alerts sent to subscribers, LADWP also shares updates on outage status on Twitter (@LADWP) and NextDoor.
LADWP urges all customers to use caution around downed or dangling power lines or poles. If you see a downed wire, always assume it is LIVE and immediately dial 9-1-1. Never touch any wire that is down or dangling. Even communication lines may become energized during extreme conditions.
And, as water conservation is a way of life, be sure to turn off your pre-set sprinklers. With heavy rain expected over the next few days, sprinklers can be turned off and kept off for up to a week or longer, as long as the soil is damp.