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For the City of LA’s COVID-19 response, visit corona-virus.la
For LADWP’s COVID-19 response, visit www.ladwp.com/covid19response

Power Outage Update 6:00 AM Saturday, December 3

Power Outage Update

6:00 AM Saturday, December 3
LOS ANGELES — Los Angeles Department of Water and Power (LADWP) crews worked nonstop over night to restore power to more than 189,000 electric customers since massive winds knocked out power to customers throughout the city earlier this week. As of 6:00 AM Saturday, December 3, approximately 24,000 of LADWP’s 1.4 million electric customers remain without power.  Today, 100 LADWP Power system crews will continue to work around the clock to restore power as quickly and safely as possible.

At this time, the current estimated duration of power outages is 24 – 48 hours from the start of an outage.

However, a very small percentage of our customers may experience outages lasting longer than 48 hours.  For these customers, we ask for your patience as crews continue to work to restore your power.

The following areas and neighborhoods have the highest number of customers impacted:

CENTRAL/DOWNTOWN
Silverlake: 2,400
Los Feliz: 1,400

EASTSIDE/NORTHEAST
Glassell Park: 6,900
El Sereno: 3,800
Highland Park: 3,400
Boyle Heights: 1,900
Eagle Rock: 1,600

LADWP continues to strongly urge caution around downed power lines. Always assume that any downed wire is “live.” Keep children safe and stay away from any downed power lines and poles as well as downed trees and limbs. Beware of traffic signals that may be affected by power outage and proceed with extreme caution. Allow access for uniformed LADWP crews, all of whom carry Department-issued identification cards, so they may service infrastructure in need of repair.

In the event of a power outage:

  • Stay calm.
  • Have a flashlight and extra batteries nearby. Don’t use candles in a power outage.
  • Turn off lights but leave one light turned on so you will know when your service is restored.
  • Turn off and unplug appliances and other electrical equipment. Unplug heat-producing items like irons and space heaters. This helps prevent circuit overloading, which could delay restoration of service.
  • Call us and report your outage at 1-800-DIAL DWP (1-800-342-5397).

If you encounter a downed power line:

  • Report any downed power lines immediately by calling the LADWP at 1-800-DIAL-DWP (1-800-342-5397). If you or someone else is in danger, call 911.
  • Do not touch a downed or dangling wire or anyone or anything in contact with it. Always assume a downed line is still energized.
  • If a power line falls on your car, stay in the car and wait for help. If you must get out, make sure you do not touch the metal parts of the car and the ground at the same time. The safest exit method is to open the door, stand on the door sill and jump free without touching the car.
  • Stay away from metal fences, such as chain link fences, as there may be a power line down and touching the fence somewhere beyond your sight.
  • If there is damage to the connection from the power pole to your house, you should go to the electrical box and turn off the main switch or shut off the fuse switch. Again, always assume electric lines are live.
  • In case of an electrical emergency, stay calm and think before you act. Don’t become a victim while trying to help others. Call 911.
  • If someone is shocked or not breathing, apply cardio-pulmonary resuscitation (CPR.) Then cover the victim with a blanket, keep their head low and get medical attention.

Customers and members of the media are encouraged to check the Department’s news site at www.ladwpnews.com and Twitter page, @LADWP, for updates.