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For LADWP’s COVID-19 response, visit www.ladwp.com/covid19response

LADWP to Hold “Customer Service Saturday” on February 14

LADWP to Hold “Customer Service Saturday” on February 14 at Four Regional Customer Service Centers from 9 a.m. to 1 p.m.

Crenshaw Customer Service Center to Host Educational Water Conservation Workshop at 10 a.m.

Watts and West Los Angeles Customer Service Centers to Hold Free Tree Giveaways
LOS ANGELES — The Los Angeles Department of Water and Power (LADWP) will hold its second Customer Service Saturday of 2015 at four of its Customer Service Centers on February 14, 2015, from 9:00 a.m. to 1:00 p.m. Event locations are the Van Nuys, Watts, West Los Angeles and Crenshaw Customer Service Centers.

As part of Customer Service Saturday, the Crenshaw Customer Service Center will be the site of an educational customer workshop on water conservation. The workshop will be held at 10:00 a.m. in the facility’s on-site auditorium and will be interactive, to accommodate questions from attendees. LADWP’s Watts and West Los Angeles Customer Service Centers will hold free tree giveaways by City Plants throughout Saturday.  

Customers who attend Customer Service Saturday at any of the four locations can expect assistance from staff who are able to take payments, process service order requests, answer billing questions and resolve billing issues. There will be informational tables and displays with helpful information on LADWP programs and services available to customers, as well as sign-up materials.

Physical locations of the Customer Service Centers (CSCs) are:

Crenshaw CSC
4030 Crenshaw Boulevard
Los Angeles, CA 90008

Van Nuys CSC
6550 Van Nuys Boulevard
Van Nuys, CA 91401

Watts CSC
1686 E. 103rd Street
Los Angeles, CA 90002

West Los Angeles CSC
1394 S. Sepulveda Boulevard
Los Angeles, CA 90025

For more information on “Customer Service Saturdays,” please visit the Department’s dedicated webpage for all things related to these Saturday events. All pertinent information on this page is presented clearly and updated regularly; customers are encouraged to bookmark this page and check back regularly for the latest news on the next upcoming “Saturday.”

LADWP will hold Customer Service Saturdays each month in 2015 on the second Saturday of the month. The Department previously held Customer Service Saturday events in Spring and Fall 2014. 

View, download and print the February 14 Customer Service Saturday flyer. 

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