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Pacific Palisades Fires: Correcting Misinformation about LADWP’s Water System

LADWP Relocates its Unified Utilities Rebuild Operations Center to Topanga Canyon Boulevard Continuing to Serve the Palisades Community

June 20, 2025

LOS ANGELES (June 20, 2025) — In our continued commitment to support the recovery of the Pacific Palisades community, the Los Angeles Department of Water and Power (LADWP) will relocate its Unified Utilities Rebuild Operations Center (UUROC) to the former Malibu Feed Bin located at 3931 South Topanga Canyon Blvd., Malibu, CA 90265, effective Monday, June 23, 2025. The center will be open Monday through Sunday, 8:00 a.m. to 4:00 p.m. Days and hours subject to change. Limited on-site parking is available.

“Recovery doesn’t follow a set timeline, and we understand that our customers are still navigating a long road ahead,” said Janisse Quiñones, LADWP Chief Executive Officer and Chief Engineer. “This relocation ensures uninterrupted access to the resources and support our customers who have been impacted by the January wildfires rely on—and reaffirms our commitment to staying accessible every step of the way.”

To date, LADWP’s UUROC, which was previously located at the Pacific Palisades Recreation Center, has served over 250 customers and will continue to offer direct access to LADWP services to those affected by the Palisades fire. LADWP representatives will be available to discuss immediate and future needs with customers and guide them through the request process for the following services: starting and stopping water and power service; account inquiries; electric service repair or replacement; electric meter spots; electrical panel replacement; and electrical panel upgrades. Representatives are also available to discuss entire build plans (site and/or architectural plans, electrical load schedule, electrical single line diagram) with customers or their contractors or designees.

As conditions change and customer rebuilding efforts advance, LADWP is committed to having the resources available to support our customers’ utility restoration and account needs and provide them as quickly as possible.

“From the beginning, our goal has been to meet people where they are, and we did that by bringing the services to them,” said John Vanacore, LADWP UUROC’s Incident Commander. “Our customers’ recovery is not just a priority for us but a responsibility we share as part of this community.”

Following the January wildfires, LADWP has remained committed to the recovery and rebuilding of the Palisades community, which includes setting over 1,675 power poles, installing over 300,000 feet (or approximately 56 miles) of conductor, and installing several underground substructures and over 2,300 linear feet of underground conduit. Last week, LADWP performed additional water distribution system flushing in the affected areas to ensure that water quality continues to meet and/or exceed all state and federal drinking water standards.

To learn more about how LADWP is helping the Pacific Palisades community recover, visit ladwp.com/Palisades.

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