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Pacific Palisades Fires: Correcting Misinformation about LADWP’s Water System

MEDIA ADVISORY: LADWP Customer Program and Resource Fair

October 11, 2023

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Pink and yellow graphic with text that reads: LADWP customer program and resource fair.

What:
Los Angeles Department of Water & Power (LADWP) customer program and resource fair to help enroll customers for discounts and other financial assistance programs. This outdoor resource fair will include local community partners, as well as a portable AC giveaway for eligible LADWP customers, in addition to one-on-one consultations for same-day program enrollment.

LADWP bilingual (Spanish/English) representatives will be on hand to share information on how customers can save on, or budget for, their utility bills and enroll customers in the following programs:

  • LIHWAP (water bill benefit, up to $15,000)
  • LIHEAP (energy bill benefit, up to $3,000)
  • EZ-SAVE (low-income discount on electric and sewer bills, provides access to other programs and savings, including Cool LA)
  • Level Pay (monthly billing)
  • and Lifeline Rate Program (senior citizen/disability discount)

Customers interested in same-day enrollment should bring necessary documents, which may include a picture ID, social security card, current utility bills and proof of income and disability, if applying for disability discount. To confirm necessary documents, call 800-DIAL-DWP.

When:
Saturday, October 14, 2023
10 a.m. to 2 p.m.

Where:
LADWP Customer Service Center – Crenshaw Branch
4030 Crenshaw Blvd
Los Angeles 90008

For more information before the event, please call LADWP Communications Office: 213-367-1323.
For more information the day-of the event, please contact Shannen Roberts: 213-554-4653.

ADA Information & Requests:

ADA Information & Requests:
To request Sign Language Interpreters*, Assistive Listening Devices, or other auxiliary aids and/or services call 213-367-4208 or TDD: 800 HEAR DWP (800 432-7397).

To ensure availability, please make the request 72 hours prior to the event.

The location has an ADA restroom and ADA parking spots.

*We will do our best to fulfill requests received with less than 72 hours’ notice.

For more information or to download an English or Spanish flyer, visit the event page.

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