News Releases

#LAHeat Storm Update: Boyle Heights Power Outage

LOS ANGELES (August 30, 2017) — LADWP crews are currently working to restore power to approximately 8,270 customers in the Boyle Heights neighborhood who lost power following equipment overloading at the distributing station serving this area. LADWP crews are currently working on rerouting power to circuits that are less overloaded in an effort to restore power as quickly as possible.  In addition, they are installing portable high-voltage equipment to pick-up the load if rerouting does not permit full restoration.  At this time, LADWP estimates full restoration for all affected customers in Boyle Heights by midnight.

During periods of excessively hot temperatures for extended periods of time, electrical equipment can become overheated  as customers typically operate air conditioners all at once, increasing the strain on neighborhood power distribution equipment.

Customers living in the Boyle Heights area who have power are urged to reduce their use to alleviate strain on the overloaded equipment.  There is also no need for customers in this area to call 800-DIAL-DWP to report their outage – crews are aware and working as quickly and safely as possible to restore their service.

An additional 3,000 customers in other LA neighborhoods are currently affected by smaller outages.  These neighborhoods include Hollywood Hills, Reseda, Lake Balboa, Sun Valley, Pacoima, Van Nuys and Arleta.

We appreciate our customers’ patience as we work to restore power as safely and quickly as possible. Meanwhile, all are urged to continue conserving energy by keeping thermostats set at 78 degrees; keeping curtains, blinds and drapes closed to keep sunlight out and keep home interiors cool; avoiding the use of major appliances between 2:00 p.m. and 10:00 p.m.

To report a power outage in areas other than Boyle Heights, customers should call 1-800-DIAL-DWP. To check the status of an outage, visit or follow @LADWP on Twitter.


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