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LADWP to Hold Customer Service Saturday at Four Regional Customer Service Centers on August 8 from 9 a.m. to 1 p.m.

LADWP to Hold Customer Service Saturday at Four Regional Customer Service Centers on August 8 from 9 a.m. to 1 p.m.

Workshop on Rates Request Scheduled for Crenshaw Location;
Workshops on Senior and Low Income Programs Scheduled for Crenshaw and Van Nuys Locations
LOS ANGELES — The Los Angeles Department of Water and Power (LADWP) will hold Customer Service Saturday at four of its Customer Service Centers on August 8, 2015, from 9:00 a.m. to 1:00 p.m. Event locations are the Van Nuys, Watts, West Los Angeles and Crenshaw Customer Service Centers (CSC.) Locations of the CSCs are:

Crenshaw CSC
4030 Crenshaw Boulevard
Los Angeles, CA 90008

Van Nuys CSC
6550 Van Nuys Boulevard
Van Nuys, CA 91401

Watts CSC
1686 E. 103rd Street
Los Angeles, CA 90002 

West Los Angeles CSC
1394 S. Sepulveda Boulevard
Los Angeles, CA 90025

Customers who attend Customer Service Saturday at any of the four locations can expect assistance from staff who are able to take payments, process service order requests, answer billing questions and resolve billing issues. There will be informational tables and displays with helpful information on LADWP programs and services available to customers, as well as sign-up materials.

As part of the August 2015 Customer Service Saturday, LADWP will host customer workshops at its Crenshaw and Van Nuys locations. This month’s topics are the Department’s 2016-2020 rates request and senior citizen and low income discount programs. The workshops will follow this schedule:

Rates Request Workshop
11:00 a.m. Crenshaw CSC

Senior and Low Income Discount Programs Workshops
9:30 a.m. Crenshaw CSC
9:30 a.m. Van Nuys CSC
11:00 a.m. Van Nuys CSC (Spanish)

All workshops will be interactive to accommodate questions from attendees and will last approximately one hour.

For more information on Customer Service Saturday, customers are encouraged to bookmark this page and check back regularly for the latest news on the next event.

LADWP will hold Customer Service Saturday each month in 2015 on the second Saturday of the month. View, download and print the August 2015 Customer Service Saturday flyer. View, download and print the August 2015 Customer Service Saturday workshops flyer.

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