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Pacific Palisades Fires: Correcting Misinformation about LADWP’s Water System

LADWP Crews Ready to Respond to Wind- or Rain-Related Outages Forecasted through the Weekend

March 29, 2024

Image of a weather map showing rain in shades of blue with text that reads rain most probable
Image Courtesy of National Weather Service Los Angeles

LOS ANGELES (March 29, 2024) – The National Weather Service has forecasted periods of moderate to heavy rain starting Friday night, through Monday in the Los Angeles area that could bring up to three inches of rain, and potentially more in the mountain and foothill areas. Los Angeles Department of Water and Power (LADWP) crews are ready to respond to any outages that may occur during these weather events and will restore power to affected customers as quickly and safely as possible. Customers can report an outage and check the status of any outage online at www.LADWP.com/Outages.

Rain and wind can blow debris like branches, palm fronds and even trees, onto power lines which can cause damage to wires and power poles and result in power outages. If that occurs, our crew’s first responsibility is to secure the area and de-energize the affected power equipment to mitigate any safety hazards followed by the removal of trees entangling power poles and power lines. Only after this is done can crews begin to conduct repair work and restore power.

LADWP also reminds customers to use caution around any downed or dangling wires or poles. If you see a downed wire, always assume it is live. Do not assume a downed wire is a communication line. Never approach or touch any wire that is down or dangling and immediately report it by calling 9-1-1.

If you experience a power outage:

  • Report outages online and track crew status at ladwp.com/outages or by calling 1-800-DIAL-DWP (1-800-342-5397).
  • Sign up to receive outage alerts at ladwp.com/outagealert.
  • Switch off all lights, except for one, so you will know when your power has been restored.
  • Keep your refrigerator closed to keep food cold for longer.
  • Check on vulnerable friends and neighbors to make sure they are safe.

For more information, follow us on X (formerly Twitter) @LADWP and on Nextdoor. check www.ladwpnews.com.

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To email Customer Service :
www.ladwp.com/CustomerService

To report a power outage
or water main break
:
Call 1-800-DIAL-DWP (1-800-342-5397)

You may also go to www.ladwp.com/outages
to report a power outage.

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