2015 Archive


LADWP Will Host Customer Service Saturday at Four Regional Customer Service Centers on May 14, 2016 from 9 a.m. to 1 p.m.

LADWP Will Host Customer Service Saturday at Four Regional Customer Service Centers on May 14, 2016 from 9 a.m. to 1 p.m.

Workshops on Saving Water and Energy Set for Crenshaw, Van Nuys and Watts Locations

LOS ANGELES— The Los Angeles Department of Water and Power (LADWP) will hold Customer Service Saturday at four of its Customer Service Centers this Saturday, May 14, from 9 a.m. to 1 p.m.

The event locations are the Van Nuys, Watts, West Los Angeles and Crenshaw Customer Service Centers (CSC.) Locations of the CSCs are:

Crenshaw CSC
4030 Crenshaw Boulevard
Los Angeles, CA 90008

Van Nuys CSC
6550 Van Nuys Boulevard
Van Nuys, CA 91401

Watts CSC
1686 E. 103rd Street
Los Angeles, CA 90002

West Los Angeles CSC
1394 S. Sepulveda Boulevard
Los Angeles, CA 90025

Customers who attend Customer Service Saturday at any of the four locations can expect assistance from staff members who are able to take payments, process service order requests, answer billing questions and resolve billing issues. There will be informational tables and displays with helpful information on LADWP programs and services available to customers, as well as sign-up materials.

Ways to Save Workshop

As part of the May Customer Service Saturday, LADWP will host customer workshops at its Crenshaw, Van Nuys and Watts locations. This month’s workshop topic focuses on helping customers learn how to save money, water and energy through our various programs. LADWP has rebates available for many water and energy saving appliances and products. Discount programs are available for low-income customers, seniors and people with disabilities. The workshops at each location will occur twice: once at 9 a.m. and again at 10:30 a.m.

Tree Giveaways

We will give away free trees at the Van Nuys and Crenshaw locations in our partnership with City Plants. You must be a resident of Los Angeles or own property within the city to be eligible to receive a tree. Verification will be required (ID/driver’s license or copy of a LADWP utility bill). Supplies are limited and will be distributed on a first come, first served basis. The limit is one per property address.

About Customer Service Saturdays

For more information on Customer Service Saturday, please visit www.ladwp.com/saturdaysView, download and print the May 2016 Customer Service Saturday flyer.

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