LOS ANGELES DEPARTMENT OF WATER & POWER
Tuesday, September 4, 2007
 
OUTAGE UPDATE AS OF 4 PM

Highlights:

• Total # of customers affected by outages as of 4 PM today: Approx 21,617
• Last night customers returning home from vacations and outings coupled with high nighttime temps resulted in increased demand and strain on an already overheated system
• 4,959 customers are affected by 186 small outages scattered across Valley and Metro 
• We have 92 crews in the field, including private crews who were called in to assist in restoration efforts.
• Crews working their 6th straight day on 16-hour shifts. 
• Currently 138 Customer Call Center Reps are taking calls; up to 50 reps reported and worked on Monday.

DETAILS:  

Circuit Outages
There are 2 circuit outages at this time affecting customers in:
Hollywood - 1687 customers
Woodland Hills - 425 customers

Circuit outages were restored since 2 p.m. in Sherman Oaks and Sylmar.

 Partial Circuit Outages:
Widespread outages in neighborhoods in Metro and Valley:
Metro - 24 partial outages:  12,344 customers
Valley - 6 partial outages:   1,807 customers
TOTAL:  30 partial outages: 14,151 customers

Metro Neighborhood Outages (small localized): 121 localized outages affecting 3,870 customers 

Valley Neighborhood outages:  65 localized outages affecting 1,089 customers

Neighborhood outages total 186 affecting approx 4,959 customers 

POWER DEMAND
Today's energy peak is expected to be 6025 MW
Current demand as of 4 PM: 5938 MW
Yesterday's peak was reached at 2:07 PM at 5737 MW.
We have experienced 5 straight days of record setting demand
Customers are urged to continue to conserve power

RESTORATION TIMES
Customers experiencing outages may expect to be without power from 24 to 48 hours.

PAYMENT ASSISTANCE
LADWP offers payment assistance programs for qualified low-income customers and senior citizens, as well as customers on disability or life support.  We also will make payment arrangements as needed for customers experiencing difficulty due to higher energy use during the heat wave. For information, customers can call 1-800 DIAL DWP or visit ladwp.com and click on "Customer Service."

COOLING CENTERS
The City Dept of Recreation and Parks reports the following senior centers open tonight and tomorrow night until 10 pm. Residents can obtain more info by calling 311.

AHMANSON ADULT/
senior citizen center (EXPO)
3990 South Menlo Avenue
Los Angeles, CA  90037
(213) 763-0118

 

Canoga Park S.C.C
7326 Jordan Ave.
Canoga Park, CA 91303
(818) 340-2633

Sunland S.C.C
8640 Fenwick Ave
Sunland, CA 91040
(818) 353-9571

VAN NUYS-SHERMAN OAKS S.C.C.
5040 Van Nuys Blvd.
Sherman Oaks, CA 91423
(818) 756-9146

Wilkinson
Multi-Purpose S.C.C
8956 Vanalden Ave.
Northridge, CA 91324
(818) 756-7741

WATTS S.C.C.
1657 East Century Blvd.
Los Angeles, CA  90002
(323) 564-9440